Our Quality

Watch the video below to learn how Kindred Nursing and Rehabilitation Centers are reducing their rates of rehospitalization.

Nursing and rehabilitation centers across the country have adapted to meet the diverse needs of today’s patients and residents. When people leave the hospital, they often need continued care in order to recover completely. That is where we come in, bridging the gap between hospital and home.

Increasingly, our patients are more medically and clinically complex with growing nursing and therapy needs. Despite caring for sicker patients, Kindred Nursing and Rehabilitation Centers have continued to improve quality outcomes by responding with more nursing and therapy staff to meet patient needs.

Click on the links below to learn more about our quality indicators and customer satisfaction.

National Recognition for Quality Care
Yearly Increases in Customer Satisfaction 
Percentage Improvement in Quality Indicators
Functional Improvement Scores

2012 Kindred Healthcare Quality and Social Responsibility Report

Our 2012 Quality and Social Responsibility Report highlights many of Kindred Healthcare's key accomplishments. To read the report, click here.*

(*This document requires the Adobe Acrobat Reader. Click here to download it.)

Nursing Center Division Clinical Operations Wins Kentucky Quality Award

Kindred’s Nursing Center Division, Clinical Operations received the Commitment Award from the Kentucky Center for Performance Excellence on June 9 in Frankfort, Kentucky. The award recognizes the organization’s commitment to and implementation of performance improvement principles towards reaching excellence. Barbara Baylis, RN, MSN, Senior Vice President, Clinical and Residential Services for Kindred’s Nursing Center Division said, “There is compelling evidence that the effective implementation of quality management principles and methods has a positive impact on business performance. These performance advantages translate into improved customer service, patient care and satisfaction. Effective adoption of performance excellence principles make good economic and business sense.”